Returns + Exchanges
Returns
We hope that you are delighted with your purchase from Caterina Coyne. If for whatever reason you wish to return or exchange your item(s) please email caterinacoyne@gmail.com within 14 days of purchase. We will then advise you on the best course of action to ensure item(s) return.
You can return your item(s) within 14 days of receipt of your ordered goods. We cannot accept packages received after 14 days.
All items must be returned unworn and in original condition (including tags) and unaltered or washed. All packaging (including garment bags) that come with your order must be returned.
Please contact us upon receipt if your item seems damaged or flawed. Flawed item(s) must be reported before they are returned.
Once your item is received you can expect to see your refund within 5-10 working days. Please note that during busy periods it may take longer to process your return or refund.
Sample Sale Items or Items on Sale are not eligible for returns